Privacy Policy
This is the official English version. Translated versions are for reference only.
This Privacy Policy explains how Global Open Novel Platform ("we", "us", "our") collects, uses, and protects your personal data when you use our platform.
1. Information We Collect
1.1 Information You Provide
When you register and use our platform, we collect:
- Account information: username, email address, password (encrypted)
- Profile information: nickname, pen name, avatar, gender, bio
- Author information: pen name, author bio, bank account details (for withdrawals)
- Content: novels, chapters, comments, reviews, messages
- Payment information: transaction records, wallet balance (we do not store full credit card numbers)
1.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Log data: IP address, browser type, device information, pages visited, time spent
- Reading data: novels read, chapters viewed, reading duration, reading progress
- Interaction data: favorites, votes, donations, purchases, comments
- Cookies and similar technologies for session management and preferences
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our platform services
- To process payments, donations, and revenue settlements
- To personalize your reading experience and recommendations
- To calculate author levels, reader levels, and rankings
- To detect and prevent fraud, abuse, and violations of our terms
- To communicate with you about your account, updates, and support
- To improve our platform through analytics and research
- To comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing your data includes:
- Contract Performance: Processing necessary to provide our services
- Legitimate Interests: Improving our platform, preventing fraud
- Consent: For optional features like marketing communications
- Legal Obligation: Complying with applicable laws
4. Data Sharing and Disclosure
We may share your information with:
- Payment Processors: To process payments and withdrawals
- Cloud Service Providers: For hosting and data storage
- Analytics Services: To understand platform usage
- Advertising Partners: For displaying advertisements (free tier)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal data to third parties.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specific retention periods:
- Account data: Until account deletion
- Published content: Indefinitely (unless removed by author)
- Transaction records: 7 years (for legal compliance)
- Reading history: 12 months
- Server logs: 90 days
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at [email protected]
7. Cookies
We use cookies to:
- Keep you logged in (session cookies)
- Remember your preferences (reading settings, language)
- Analyze platform usage
- Serve relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (SSL/TLS)
- Encrypted password storage
- Regular security audits
- Access controls and authentication
- Employee training on data protection
9. Children's Privacy
Our platform is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.
10. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or platform notification. Continued use after changes constitutes acceptance.
12. Contact Us
For questions about this Privacy Policy:
Email: [email protected]
Address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road Central, Hong Kong S.A.R
Last Updated: 2026-04-22